Experience in practice.
Different environments. A consistent approach: organise the work, understand people and improve the path forward.
Employment details are drawn from my supplied CV and company records. Dates requiring confirmation are marked.
Current practice · start date to confirm
Solutions Sinazo (Pty) Ltd
Founder & Director
- Lead product and service strategy across Solutions Sinazo: define problems, audiences, priorities and practical delivery pathways.
- Develop service designs, user journeys, operating models, requirements, research briefs and professional proposals; coordinate development and review.
- Develop commercial models covering configured services, pricing logic, cost considerations and bounded capacity; distinguish working proposals from validated commercial results.
- For BlackBox, develop the workforce and skills proposition, service catalogue, provider-participation model, workflow quality requirements and commercial structure.
Current scope is described from owner records and product-development documents. Formal start date requires confirmation; designed capabilities and commercial models are not claims of a completed live service.
27 May 2024 – 30 April 2026
Kwantu Superspar
Supervisor Store Promoter
- Supported eCommerce and point-of-sale operations, promotions, customer enquiries and complaint resolution.
- Supervised tasks and staff rosters; coordinated pricing displays, stock checks, quality administration and retail support services.
- Reported promotion to supervisor within the first three months; developed in-store campaigns and the CounselEase employee wellbeing initiative.
9 November 2020 – 15 January 2021
Bidvest Steiner
Helpdesk Administrator / Credit Controller Assistant
- Handled debt enquiries, payment arrangements, proof-of-delivery collections and document administration.
8–30 June 2020
Deloitte & Touche
Admin Clerk
- Managed document filing, transfers and classification checks in the company registry.
From 3 January 2020 · current status to confirm
Abantu Staffing Solutions
Admin Clerk · assignments
- Provided administration and reception support according to assignment requirements.
The source CV says ‘Present’. Ongoing assignment status has not been confirmed.
24 June – 23 September 2019
Ilanga Cash Loans
Branch Office Manager
- Coordinated branch operations, staff, customer service, loan administration and debt follow-up.
- Maintained client files, transaction records, referral commissions and supplier correspondence.
1 February 2018 – 18 June 2019
Damelin College
Receptionist
- Coordinated reception, calendars, staff rosters, student communications and facilities enquiries.
- Trained telemarketers and supported interns during workplace learning.
- Contributed to staff development, health and safety, student support, marketing, publication and community committees.
17 November 2017 – 31 January 2018
Damelin College
Telemarketer
- Explained courses and promotions, contacted prospective students and arranged consultant appointments.
24 November 2015 – 3 March 2016
Cambridge Spar
Cashier
- Handled point-of-sale transactions, packing and daily cash administration.
25 November 2014 – 26 March 2015
Vector Logistics
Receptionist
- Provided reception support, maintained contact records and scanned proof-of-delivery documents into SAP.
From 1 August 2013 · end date to confirm
Bidvest Panalpina Logistics
Admin Clerk
- Supported order processing, data capture, SAP proof-of-delivery records and credit requests.
- Assisted with invoice administration, general ledger support, casual labour records and client correspondence.
The source lists 29 October 2024 as the end date, overlapping subsequent roles. The date is retained for private review rather than silently corrected.
20 August 2012 – 8 January 2013
Kempston Car Rental
Rental Agent
- Prepared contracts, quotations and debtor invoices in AccPac; handled client liaison, petty cash and expense controls.
4 April 2011 – 17 August 2012
MSC Education Holdings
Data Entry Operator
- Captured and interpreted data, maintained Excel records and formatted and proofread assessment papers.
14 February – 31 March 2011
Nqoma & Company Attorneys
Runner
- Supported reception, data capture, document collection and company banking errands.
15 December 2010 – 12 February 2011
Cape Union Mart
Sales Assistant · casual
- Supported product sales and customer service in a target-driven retail environment.